Pernia's Pop-Up Shop

Jigar played an instrumental role in seeking alternatives when I encountered an issue with my husband's kurta set order due to an oversight of the shipping timeline on my part. His dedication was apparent as he meticulously combed through the website, presenting a variety of options in an admirable effort to preserve our transaction. This level of customer service was the highlight of our interaction. Although our tight schedule ultimately led to the cancellation of the order, I am unequivocally impressed by Jigar's commitment. Rest assured, his expertise has not gone unnoticed, and I fully intend to involve him in future orders.

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My journey with Pernia's has been absolutely remarkable, all thanks to Jigar's stellar assistance in ensuring my product arrives ahead of schedule. I'm brimming with excitement and eagerly await its swift arrival. A heartfelt thank you to Jigar for your incredible support and dedication in making this happen!

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I must express my immense satisfaction with Jigar's exceptional proactiveness! It took him mere moments to give me a call regarding my order status, and he ensured the dispatch and delivery were as swift as promised. Heartfelt thanks to Jigar and Pernia for crafting such a delightful experience!

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I recently reached out with an inquiry about the status of my order, and I must say, Jigar's response was incredibly prompt—virtually lightning-speed. He promptly called to provide me with detailed information and clear shipping timelines. Working with him was an absolute breeze; his commitment to his promises was unwavering. He delivered exceptional customer service. It's rare to encounter someone as trustworthy—Jigar is indeed a man of his word.

Jigar has been an outstanding assistant in managing the product cancellation and securing a new order for the correct item due to an oversight on our part. His efforts in ensuring timely delivery before Eid have been nothing short of remarkable, truly embodying Pernia's excellent customer service ethos with paramount consideration for client needs. I am thrilled to await and showcase the purchase!

Jigar reached out to me about getting my order ready. I requested some items to be dispatched promptly, and he confidently promised immediate attention and care to this request. His service was exceptionally courteous and responsive, which was greatly appreciated. I am eagerly looking forward to writing a glowing follow-up once the order arrives promptly as anticipated. A heartfelt thank you to Jigar for his wonderful assistance!

Mr.Jigar was really helpful to help me with whatever I need .he was quite prompt and efficiently solved everything .good communication skills which helped me to make my order easy with them .Thankyou ?

Jigar contacted me promptly the very next day after I submitted a request to update my order, and I'm absolutely delighted! Not only did they proactively reach out, but they also tailored my order precisely to my preferences. This level of customer service is truly commendable - it gives me such peace of mind when ordering from Pernia. A heartfelt thanks to the team for their outstanding support!

Kudos to the amazing Ms. Pooja at Pernia's for her incredible assistance with my measurements! She's been a huge help.

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Pernia’s has superior customer service than most online platforms. Henry D’Souza was very helpful. When I found the same dress somewhere else, he was able to match the price and improve the delivery.

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